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Contacting Volkswagen Communication via e-mail addresses that are not assigned to a specific person.
A. Data controller
We are pleased about your visit on a website of Volkswagen AG, Berliner Ring 2, 38440 Wolfsburg, email@example.com, registered in the Register of Companies of the Brunswick District Court under No. HRB 100484 (‘Volkswagen AG’). In the following we inform you about the processing of your personal data by Volkswagen AG in connection with your visit to the website.
B. Collection, processing and use of your personal data
You have the option to contact Volkswagen Communication via e-mail addresses that are not assigned to a specific person. When you send your request to one of the e-mail addresses of a group or departmental mailbox, your personal data will be processed. The legal basis for data processing is the balancing of interests in accordance with Art. 6 Para. 1 (f) of the GDPR. Volkswagen AG collects the personal data you provide in order to process your e-mail. It is in the interest of the company to respond to public enquiries in order to achieve a positive public image of Volkswagen and its products.
The data is processed for the following purposes:
The following personal data are processed:
The data collection does not go beyond the data normally transmitted in e-mail correspondence. Volkswagen AG will erase your data after two years at the latest, unless the company is entitled or obliged to store the data for other reasons (e.g. due to statutory retention periods). In this case, the data will be deleted at the latest when this reason no longer applies.
C. Your rights
You may assert the following rights vis-à-vis Volkswagen AG at any time free of charge. Additional information on exercising your rights can be found under Section D.
Right to information: You have the right to obtain information from us regarding the processing of your personal data (Article 15 GDPR).
Right of rectification: You have the right to request that we rectify any of your personal data that is incorrect or incomplete (Article 16 GDPR).
Right to erasure: You have the right, in the event that the requirements specified in Article 17 of the GDPR have been met, to demand the deletion of your data. Accordingly, you may request the deletion of your data, for instance, if it is no longer necessary for the purposes for which it was collected. Furthermore, you may request deletion if we process your data on the basis of your consent and you revoke this consent.
Right to restriction of processing: You have the right to request the restriction of the processing of your personal data if the requirements specified under Article 18 of the GDPR have been met. This is the case, for example, if you dispute the accuracy of your data. You may request that processing is restricted for as long as it takes to examine the correctness of your data.
Right to object: If the processing is based on a predominantly legitimate interest, you have the right to object to the processing of your data. An objection is permissible if the processing is either in the public interest or based on a legitimate interest of the Volkswagen AG or a third party. In the event of objection, we ask you to inform us of the reasons for which you object to data processing.
In addition, you have the right to object to data processing for direct marketing purposes. This also applies to profiling in so far as it is related to direct marketing.
Right to data portability: If data processing is based on consent or contract fulfilment and is also based on the use of automated processing, you have the right to receive your data in a structured, standard and machine-readable format and to transmit it to another data processor.
Right of revocation: Insofar as the data processing is undertaken based upon consent, you have the right to revoke your consent for the data processing, with future effect at any time, free of charge.
Right to lodge a complaint: You also have the right to lodge a complaint with a supervisory authority (e.g.: with the State Data Protection Officer for Lower Saxony) regarding our processing of your data.
D. Your points of contact
Points of contact for the exercise of your rights
For information on your points of contact for the exercise of your rights and for further information, please visit the following website https://datenschutz.volkswagen.de.
Data protection officer
Our data protection officer is your point of contact for issues related to data protection:
Volkswagen AG Data Protection Officer
Berliner Ring 2, 38440 Wolfsburg, Germany
Version dated: Februar 2020
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