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Welcome
Plan your visit
Exhibition
News & Events
Discover
About Drive Drive.Store Dining Kids
Stories
Book
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Privacy Policy

Use of person-independent email addresses to contact Volkswagen Communication
drive.info@volkswagen.de // drive.tour@volkswagen.de // drive.konferenz@volkswagen.de // drive.event@volkswagen.de // drive.gastro@volkswagen.de // drive.store@volkswagen.de // drive.salon@volkswagen.de // drive.facebook@volkswagen.de

A. Data Controller

 

We are pleased about your visit on a website of Volkswagen AG, Berliner Ring 2, 38440 Wolfsburg, registered in the Register of Companies of the Brunswick District Court under No. HRB 100484 (‘Volkswagen AG’). In the following we inform you about the processing of your personal data by Volkswagen AG in connection with your visit to the website.

 

B. Collection, processing and use of your personal data

 

You have the option to contact Volkswagen Communication via e-mail addresses that are not assigned to a specific person. When you send your request to one of the e-mail addresses of a group or departmental mailbox, your personal data will be processed. The legal basis for data processing is the balancing of interests in accordance with Art. 6 Para. 1 (f) of the GDPR. Volkswagen AG collects the personal data you provide in order to process your e-mail. It is in the interest of the company to respond to public enquiries in order to achieve a positive public image of Volkswagen and its products. The data is processed for the following purposes:

  • Establishing contact and, if necessary, answering the enquiry

The following personal data are processed:

  • Salutation, title, first name, surname, e-mail address, telephone number and only if specified in the signature data: company, position, department, address, social media accounts, websites and the text of the enquiry.

The data collection does not go beyond the data normally transmitted in e-mail correspondence. Volkswagen AG will erase your data after two years at the latest, unless the company is entitled or obliged to store the data for other reasons (e.g. due to statutory retention periods). In this case, the data will be deleted at the latest when this reason no longer applies.

 

C. Your rights

 

You may assert the following rights vis-à-vis Volkswagen AG at any time free of charge. Additional information on exercising your rights can be found under Section D.

Right to information: You have the right to obtain information from us regarding the processing of your personal data (Article 15 GDPR).

Right of rectification: You have the right to request that we rectify any of your personal data that is incorrect or incomplete (Article 16 GDPR).

Right to erasure: You have the right, in the event that the requirements specified in Article 17 of the GDPR have been met, to demand the deletion of your data. Accordingly, you may request the deletion of your data, for instance, if it is no longer necessary for the purposes for which it was collected. Furthermore, you may request deletion if we process your data on the basis of your consent and you revoke this consent.

Right to restriction of processing: Sie haben das Recht, die Einschränkung der Verarbeitung Ihrer Daten zu verlangen, wenn die Voraussetzungen des Art. 18 DSGVO vorliegen. Dies ist beispielsweise der Fall, wenn Sie die Richtigkeit Ihrer Daten bestreiten. Für die Dauer der Überprüfung der Richtigkeit der Daten können Sie dann die Einschränkung der Verarbeitung verlangen.

Right to object: If the processing is based on a predominantly legitimate interest, you have the right to object to the processing of your data. An objection is permissible if the processing is either in the public interest or based on a legitimate interest of the Volkswagen AG or a third party. In the event of objection, we ask you to inform us of the reasons for which you object to data processing. In addition, you have the right to object to data processing for direct marketing purposes. This also applies to profiling in so far as it is related to direct marketing.

Right to lodge a complaint: Sie haben außerdem das Recht, sich bei einer Aufsichtsbehörde (z. B. bei der Landesbeauftragten für den Datenschutz Niedersachsen) über unsere Verarbeitung Ihrer Daten zu beschweren.

 

D. Your points of contact

Contact persons for exercising your rights
Further details and a list of the contact persons for information about exercising your rights is available on the following website: https://datenschutz.volkswagen.de.

Data Protection Officer
Our Data Protection Officer is your contact person for support in all data protection matters: Data Protection Officer, Volkswagen AG, Berliner Ring 2, 38440 Wolfsburg, dataprivacy@volkswagen.de

 

Status: January 2020